Notes
Outline
"Advanced Tools for Improving Address..."
Advanced Tools for Improving Address Quality
Address Management
National Customer Support Center
"Would You Recognize a Bad..."
Would You Recognize a Bad Address If You Saw It?
We Deliver!
USPS Internet Address Matching System
USPS Internet Address Matching System
Why Is Address Quality Important?
Slide 7
Reasons for Non-Delivery
Poor Address Quality
No Such Number
Insufficient Address
Other
Change-of-Address
Customer Has Moved
Forwarding Order Expired
Attempted, Not Known
Slide 9
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Coding Accuracy Support System (CASS)
CASS-Certified Products Can Identify Common Addressing Deficiencies
Full Understanding Of CASS-Certified Product Capabilities By End-Users Can Assist In Achieving Improved Address Quality
One Capability Of CASS-Certified Software Often Underutilized By Mailers Is The CASS Qualitative Statistical Summary
Understanding the CASS PS Form 3553 Qualitative Statistical Summary
Slide 13
Address Element Correction (AEC)
On Average, Mailers Cannot Determine A ZIP+4 Code For Approximately 8% Of The Addresses In Their Lists
AEC Uses Specialized USPS-Developed Logic to Resolve Ambiguous Addresses
AEC Typically Corrects About 40% Of Addresses Processed
Cost for AEC Processing is $15 / 1000 Addresses
Slide 15
Delivery Sequence File (DSF)
The DSF File Contains Every Address That The USPS Delivers
Mailer Access to DSF Data Is Available Through Commercially Licensed Firms
DSF Service Providers Listing Available In 
USPS Certified Product Guide
Delivery Sequence File (DSF)
Use of DSF Provides Mailers With:
Delivery Address Validation
Detection Of Potentially Undeliverable Addresses
Delivery Address Attribute Information
Vacant
Seasonal
Drop Address
Residential / Business
Slide 18
Locatable Address Conversion System (LACS)
Locatable Address Conversion System (LACS)
LACS Is An Address-Quality Tool Designed to Update Addresses Changed:
Due To Local Community 9-1-1 Address Conversions
Community-Initiated Street Renumbering or Renaming
LACS Processing Provided Through Commercial Licensees
Slide 21
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Delivery Point Validation (DPV)
DPV Allows A User To Confirm The Validity Of Address Information - Right Down To Apartment And Suite Number
DPV Provides A “YES / NO” Response To An Inquiry Such As:
“Is 612 King Ridge CV in ZIP Code      38017 A Valid Address?”
Delivery Point Validation System (DPV)
DPV Will Work In Conjunction With Existing CASS-Certified Address Matching Products To Validate Addresses
DPV Cannot Correct Missing Or Incorrect Address Components
DPV Product Release Announced October 10, 2001 !
Slide 26
Second Generation Delivery Sequence File (DSF2)
DSF2 is an Expanded Version of DPV Based Upon Secure Hash Algorithm Design
DSF2 Will Replace the Existing DSF Program in Late 2002
DSF2 Will Provide All the Same Attributes as the Current DSF System
Slide 28
Early Warning System
More Than 1.7 Million New Delivery Points Are Established Each Year
Currency of ZIP+4 Products Used Impact Quality Of Address-Matching Processes
Approximately 6% Of All New Addresses Have The Potential To Be Miscoded Between ZIP+4 Product Update Cycles
Early Warning System Identifies Addresses Subject To Potential Miscoding
Slide 30
Prototype UARS Screen
Uncoded Address Resolution System (UARS)
Web-Based System Used by Postal Carriers to Make Address Corrections to Unresolved Addresses
Beta-Test Scheduled Mid-April Through June 2002
Production Rollout Planned Late 2002
Example of A Quality Mail Piece
Example of A Quality Mail Piece
Slide 35
1993 - 1998 Undeliverable-As-Addressed Volume & Cost Comparison
Value of Move Update Requirement
Slide 38
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National Change-of-Address (NCOA)
Consolidated File Containing 113+ Million Permanent COA Records
NCOA Database Contains 4 Years of Change-of-Address Information
NCOA Service Provided to Mailing Industry Via Licensees
Customers Submit Address List on Electronic Media
National Change-of-Address (NCOA)
Matching Logic Strictly Controlled by USPS
Individual Versus Family Matching
Typical Match Rate is Approximately 4%
200 Billion Address Records Processed by NCOA Licensees in FY 01
8 Billion Address Records Updated for Change-of-Address
Slide 42
FASTforward - What Is It?
USPS-Licensed Technology That Enables Mailers to Obtain Change-of-Address “In-House” Prior to Mailing
FASTforward Typically Consists of:
Tamper-Proof Microcomputer System With Defined Interface Protocol
Vendor-Supplied Interface To USPS FASTforward System
FASTforward - Versions Available
Two Separate Versions Are Available for Licensing:
Multiline Optical Character Readers & Remote Video Encoding Version
Updates Mailpieces Directly
Computer-Based Mailing List Correction Version (MLC)
Updates Address Records Maintained in Computer Format
FASTforward - Common Features of Both Versions
COA Database With 12-Months of Permanent Change-of-Address Records
COA Database Updated Weekly Via CD-ROM
FASTforward Licensed Directly to End-User
Licensees Are Routinely Audited by the Postal Service to Confirm Proper Use of the FASTforward Technology
FASTforward: Example of An MLOCR Redirected Mailpiece
Slide 47
Address Change Service (ACS)
Post-Mailing Service That Provides Electronic COA Notices For Mailpieces Undeliverable Due to Customer Move
Mailers Apply A Participant Code And An Optional Keyline To Mailpiece
Using ACS Customers Can Reduce Cost Associated With Manual Keying of Data
Example of An ACS Mailpiece
Slide 50
Ancillary Service Endorsements
Endorsements Used Upon Mail Piece to Indicate Mail Piece Disposition
Endorsements Consist of Variable Keyword Plus “Service Requested”
Address
Forwarding
Return
Change
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