Hours of Operation: Business Day Processing is Monday to Friday 8am to 8pm Eastern Standard Time(EST), excluding U.S. holidays.Full Support - Fully staffed for assistance and receipt of faxes Monday - Friday 8:00 AM - 7:00 PM EST Saturday 8:00 AM - 3:30 PM EST (Excluding Holidays) 800-728-6262 Limited Support - Can assist and provide information on current or future projects. No fax capabilities. Saturday 3:00 PM - 7:00 PM EST Sunday and Holidays 8:00 AM - 7:00 PM EST 516-984-9614 Orders received after 5pm EST, Monday to Friday, or during U.S. holidays are considered received the next Business Day according to the Service Level you selected. Additional time may be required to process your order, should we need to communicate with you.
Files with over 1MM records, high match rates, or combination of services may require additional process time. |