Hours of Operation:
Business Day Processing is Monday to Friday 8am to 8pm Eastern Standard Time(EST), excluding U.S. holidays.
Full Support -
Monday - Friday: 8:00 AM - Midnight EST
Saturday, Sunday, & Holiday: 9:00 AM - 9:00 PM EST
Limited Support - Available to assist and provide information on current or future projects. No fax capabilities.
For any time other than what is listed above
An Anchor representative will return your call.
Additional Information -
Orders received after 5pm EST, Monday to Friday, or during U.S. holidays are considered received the next Business Day according to the Service Level you selected. Should we have any questions or have the need to communicate with you, additional time may be required to process your order.
Additional processing time may be required for files with more than 1MM records, high match rates, or combination of services.