CUSTOMER SUPPORT

Anchor Computer has always placed one commitment above all else – customer satisfaction. We truly believe our success is based on the level of support we provide and the solutions we develop with our clients.

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ORDER PROCESS & FAQ

Our user-friendly interface will guide you through every step of the order process, from setting up an account to retrieving your completed order. Once the order is in the system you can check on the status of the order. You can review past orders or invoices and update your account information at any time.

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ORDER AUTOMATION-PIPELINE

This system allows client systems to communicate directly, “computer to computer” with Anchor’s system, thus enabling them to run jobs in an automated fashion. The system is simple to use. The complexity of scheduling and running jobs is handled by Anchor’s back office systems.

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SECURITY & RISK MANAGEMENT

Anchor Computer places the highest priority on the security of our client’s data and has completed a Type 1 SOC2 SSAE 16 audit. The Type 1 SOC 2 attestation examination was performed in accordance with the attestation standards (AT 101) established by the American Institute of Certified Public Accountants.

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HOURS OF OPERATION

We are open to receive faxes or assist you with questions, Monday to Friday 8am to Midnight Eastern Standard Time (EST), excluding U.S. holidays.

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