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Phone Services
Consumer Phone Verify and Append
Do you have the most recent telephone numbers in your customer contact database? Do you have any telephone numbers and are you sure they are correct? If you answered no to either question, you should process your file through our Consumer Phone Verify and Append system.
When Anchor processes a Phone Verify and Append job, we add telephone numbers to those that are missing and verify the telephone numbers for those that are included. Match rates vary based on many factors such as file recency, coverage (i.e. areas with high incidence of unlisted numbers) and accuracy of addresses on your file. We offer two matching levels, individual or household and two matching criteria choices, exact match and close match. We also match at Zipcode level that is the finest level area code update information currently available.
Our Consumer Phone Verify and Append charges are based upon the number of records input and the number of records verified and matched. By running your list through our Verification and Append process, you will improve connect and response rates for your telemarketing campaigns.
Included in our processing is time zone application enabling telemarketers to
conform to Telephone Consumer Protection Act (TCPA) regulations. These regulations
limit calling consumers at home to between 8 A.M. and 9 P.M. This also enables
you to perform time response analysis on your house file to determine the most
responsive hours of the day to call.
We also include Area Code Fix and the DMA’s Telephone Preference Service (DMA/TPS) file as part of the process. By correcting Area Codes first, we increase your verification rate and add or correct any area codes that were input due to typos or that were left blank. By running the DMA/TPS file, we help you to decrease your chances of calling resentful, unresponsive consumers thus wasting precious marketing dollars and effort.
Please be advised we only suppress those telephone numbers of consumers that match
the DMA/TPS and any State Do-Not-Call list(s) included within the DMA/TPS file.
Currently, Connecticut, Maine and Wyoming are included. You should also ensure
that your telemarketing efforts conform to all Federal and State Do-Not-Call
legislation, since we cannot provide any State Do-Not-Call Lists other than those
states included within the DMA/TPS file.
An original or faxed Phone Services Processing Acknowledgement Form must be received by Anchor before we start Phone Verify and Append processing.
Click Here to Print
For additional information, please see: Telephone Append-The Benefit Potential to Database Managers.
We recommend you read the Processing Specifications for this service before you order.
Consumer Telephone Append
If you want to use telemarketing for promotion or follow-up, you must have accurate telephone numbers in your file. We match your file to our consumer database of more than 130 million records. Where a match exists, you will be supplied with a phone number. Standard Match Percentages range from 35% to 75% and can be used for planning purposes. Match rates vary based on many factors such as file recency, coverage (i.e. areas with high incidence of unlisted numbers), and accuracy of addresses on your file. We offer two matching levels, individual or household and two matching criteria choices, exact match and close match. We also match at Zipcode level that is the finest level area code update information currently available. Our phone append charges are based upon the number of records matched, or a minimum, whichever is greater.
Included in our processing is time zone application that enables you to conform to Telephone Consumer Protection Act (TCPA) regulations that limits the time that telemarketers can call to between 8 A.M. and 9 P.M. This enables you to perform time response analysis on your house file to determine the most responsive hours of the day to call.
We also include Area Code Fix and the DMA’s Telephone Preference Service (DMA/TPS) file as part of the process. By correcting Area Codes first, we increase your verification rate and add any non-existing area codes that were input due to typos or that were left blank. By running the DMA/TPS file, you decrease your chances of calling resentful, unresponsive consumers thus wasting precious marketing dollars and effort.
Please be advised we only suppress those telephone numbers of consumers that match the DMA/TPS and any State-Do-Not-Call list(s) included within the DMA/TPS file. Currently Connecticut, Maine and Wyoming are included. You should also ensure that your telemarketing efforts conform to all Federal and State Do-Not-Call legislation, since we cannot provide you with any State Do-Not-Call Lists other than those states included within the DMA/TPS file.
An original or faxed Phone Services Processing Acknowledgement Form must be received by Anchor before we start Consumer Phone Append processing.
Click Here to Print
For additional information, please see: Telephone Append-The Benefit Potential to Database Managers.
We recommend you read the Processing Specifications for this service before you order.
Consumer Phone Verify
Are you getting ready to do a telemarketing campaign and you have telephone numbers? Do you only want to call only valid phone numbers? If you answered yes to either of these questions, you should run your file through our Consumer Phone Verify processing system.
When we run a Consumer Phone Verify job any phone numbers provided are flagged that match against our house file. We offer two matching levels, individual or household and two matching criteria choices, exact match and close match. We also match at Zipcode level that is the finest level area code update information currently available. By running your list through our verification process, you will receive better connect rates, decreasing your call center costs and improve your response rates.
Included in our processing is time zone application that enables telemarketers to conform to Telephone Consumer Protection Act (TCPA) regulations that limits the time that telemarketers can call to between 8 A.M. and 9 P.M. This enables you to perform time response analysis on your house file to determine the most responsive hours of the day to call.
We also include Area Code Fix and the DMA’s Telephone Preference Service (DMA/TPS) file as part of the process. By correcting Area Codes first we increase your verification rate and add any non-existing area codes that were input due to typos or that were left blank. By running the DMA/TPS file, you decrease your chances of calling resentful, unresponsive consumers thus wasting precious marketing dollars and effort.
Please be advised we only suppress those telephone numbers of consumers that match the DMA/TPS and any State-Do-Not-Call list(s) included within the DMA/TPS file. Currently, Connecticut, Maine and Wyoming are included. You should also ensure that your telemarketing efforts conform to all Federal and State Do-Not-Call legislation, since we cannot provide you with any State Do-Not-Call Lists other than those states included within the DMA/TPS file.
An original or faxed Phone Services Processing Acknowledgement Form must be received by Anchor before we start Phone Verify processing.
Click Here to Print
For additional information, please see: Telephone Append-The Benefit Potential to Database Managers.
We recommend you read the Processing Specifications for this service before you order.
Reverse Phone Append
Does your house file or prospect list contain only telephone numbers? Anchor has the solution to provide you with names and addresses to match your telephone numbers. Just give us your list of customer or prospect telephone numbers, and where there is a match, a name and address will be added.
Reverse Telephone Append match rates vary based on many factors such as file age and coverage (i.e. areas with high incidence of unlisted numbers). However, a 35% - 55% match rate range is often used for planning purposes.
Included in Anchor's Reverse Telephone Append process is the Direct Marketing Association Telephone Preference Service (DMA/TPS) suppression. Please be advised that we only suppress those telephone numbers of consumers that match the DMA/TPS and any State Do-Not-Call list(s) included within the DMA/TPS file (currently, Connecticut, Maine and Wyoming are included). You should ensure that your telemarketing efforts conform to all Federal and State Do-Not-Call legislation, since we cannot provide you with any State Do-Not-Call lists other than those States included within in the DMA/TPS file.
An original or faxed Phone Services Processing Agreement Form must be received by Anchor before we start Reverse Phone Append processing.
Click Here to Print
We recommend you read the Processing Specifications for this service before you order.
DMA Telephone Preference Suppress
More consumers than ever are requesting not to be called at home. Federal
legislation requires telemarketers to remove the name of any individual
that request they not be called. More consumers than ever are requesting
not to be called at home, particularly during supper hour. Calling
resentful, unresponsive consumers is a waste of your precious marketing
dollars and effort.
The Direct Marketing Association – Telephone Preference Service (DMA/TPS) is
an easy and cost-effective way to purge your calling lists of consumers who
do not want to receive your promotional phone calls at home.
Please be advised we only suppress those telephone numbers of consumers that
match the DMA/TPS and any State-Do-Not-Call list(s) included within the
DMA/TPS file. Currently Connecticut, Maine and Wyoming are included.
You should always ensure your telemarketing efforts conform to all Federal and State Do-Not-Call legislation, since we cannot provide any State Do-Not-Call lists other than those states included within the DMA/TPS file.
An original or faxed Phone Services Processing Agreement Form must be
received by Anchor before we start DMA - Phone Preference Service processing.
Click Here to Print
We recommend you read the Processing Specifications for this service before you order.
Cons/Bus Area Code Update
Due to the increasing amount of phone numbers nationwide, many new area code/exchange combinations are being made active. Did you know that over 10,000 new Area Code/exchange combinations were added in 2001? In order to increase your connect rate, we recommend you update your Area Codes and include the most recent changes or splits. Anchor’s solution is the most comprehensive system available to update your customer or prospect lists with the latest Area Code Splits or Changes. All matches are made at Zipcode level, that is the finest area code update information currently available.
Benefits
- Saves time and money when you call your customers the first time without redialing.
- Anchor provides a secure automated online system to update your area codes.
- Our Area Code Update database is refreshed monthly.
- We maintain 24 Months of changes and splits on our database to capture maximum results.
An original or faxed Phone Services Processing Agreement Form must be received by Anchor before we can start Area Code Update processing.
Click Here to Print
We recommend you read the Processing Specifications for this service before you order.
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